Accounts Assistant

Algemene informatie

JOB OVERVIEW

Under the general guidance and supervision of the Financial Accountant / Financial Controller, within the established policies and procedures, maintains the city ledger efficiently.

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

· Be charming by being approachable, having confidence and showing respect.

· Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.

· Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.


DUTIES & RESPONSIBILITIES

RELATIONSHIPS

· Reports directly to the Financial Accountant / Financial Controller.

· Provides assistance to the cashiers and Night Auditor.

· Communication with the Income Auditor, Front Office Manager, Sales & Banqueting staff and F&B outlets.

DUTIES AND RESPONSIBILITIES

· Receives sorted & separated work from the Night Auditor, night reception and banqueting and sales departments .

· Processes information in Opera system.

· Book invoices in accounting system and monitor approvals

· Prepares and finalises outgoing invoices.

· Processes the credit cards, t/a commissions and incoming payments.

· Approves credit facilities to companies and individuals with approval of the Director of Finance and Business Support.

· Consistently provides and maintains the highest standard of guest care and service.

· Ensures to chase outstanding debts with our clients

· Processes incoming payments on the same day to the correct account and invoice number.

· To prepare and proceed with commission payments.

· To keep the Financial Accountant / Financial Controller updated with a weekly age debtors heating.

· To familiarise with departmental standards and to be able to demonstrate their application consistently.

· To have a good knowledge of all hotel facilities and be able to answer questions in a quick, polite and helpful manner.

· To handle any complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to the Financial Accountant.

· To adhere at all times to all company, hotel and statutory rules, regulations and policies.

· To be security conscious with respect to guest, staff and hotel property/welfare and to report suspicious circumstances to the Financial Accountant.

· To cooperate and communicate with colleagues, Supervisors and Management to ensure effective departmental team work and high morale.

· To attend any meetings, training sessions or courses that may be beneficial.


GENERAL DUTIES

· Performs related duties as assigned by the management.

· Is fully knowledgeable with the hotel's fire and bomb procedures.

· Make sure that his/her working area is kept clean and tidy at all times.

· Responsible for reporting immediately to Financial Controller or deputy anything this is to be considered a health and safety hazard.

· Maintains appropriate standards of dress, hygiene, uniforms, appearance, posture and conduct.


ALIFICATIONS & REQUIREMENTS

SKILLS

· Positive attitude and excellent communication skills.

· Speaks and writes fluent Dutch and English and preferably another language.

· Is able to prioritize

· Good communication skills

· Experience with Microsoft Office Word and Excel is a plus

· First skills in accounting software is a plus

· PMS Skills (Opera)


EDUCATION

· Hotel Management or other relevant study.


EXPERIENCE

· Work experience in a 4/5 star hotel is a plus.