Hotel vacature: Beveiliging

Security Agent

Hotel vacature van: Park Plaza Victoria Amsterdam
Locatie: 1012 LG Amsterdam, Noord-Holland
Type horeca bedrijf: Hotel
Dienstverband: Parttime baan, Fulltime baan
Referentie nr.: 8838
Geplaatst op: 30-08-2016

Algemene informatie

Security Agent

Park Plaza Victoria Amsterdam / art'otel amsterdam

tired of a templated job?
longing to make your creativity count?
ready to help shape the future of hospitality?

if the answers are 'yes' then we're looking for you!

We are currently building our team and are looking for a parttime, experienced and passionate Security Agent responsible for our new art'otel amsterdam and our existing Park Plaza Victoria Amsterdam hotel.

do you have

  • energy, enthusiasm and creativity
  • the ability to inspire teams to excel in creating the ultimate guest experience
  • experience of the hotel industry
  • the ability to secure hotelguests and employees in a hospitable way
  • a background in the security business
  • a proactive attitude

if you do, we can offer you a unique opportunity to develop your career in a vibrant new environment and help us deliver a guest experience like no other.


key tasks & responsibilities:


  • actively engaging in your own personal development to benefit the business and improving your personal skills
  • responsible for the general security of guests and employees and monitor the premises and building. therefore take reasonable action in removing unwished guests, deal with calamities, conduct guests in emergency situations and audit colleagues
  • maintaining the order, serenity and regularity within the art'otel. therefore notice security threatening situations
  • carry out investigations within the company, such as examination of theft and missing possessions. for that collect evidence, carry out internal inquiries, consult the guest and/or colleague and report to chief concierge
  • offer service to upset guest in case of theft (within or outside the hotel) and loss of valuable goods. In addition to this involve external authorities
  • take care of optimal fire, burglary and theft prevention
  • provide first aid by accidents
  • carry out on duty services
  • report all hotel property deficiencies and safety or security hazards
  • maintain the security system and ensure hotel alarm system is in good working order
  •  ensure checks are conducted on fire panel and fire barriers and all other safety equipment and ensure that all are in good working order

primary duties

  • to consistently offer professional, attentive and friendly service to our guests and colleagues alike
  • frequently patrolling in and around the hotel. herewith signalize, report and neutralize problems, (technical) defects and calamities in any possible condition
  • handle theft by collecting data and solve these calamities possibly with involving external authorities
  • supervise that colleagues and guests comply with the art'otel context
  • administer lost and founds
  • monitor and conduct the entire key directory
  • give instructions to head of departments with regard to safety aspects
  • follow all art'otel procedures to deliver outstanding service to our guests
  • to ensure a high level of general knowledge of safety and security policies
  • writing of duty reports consisting of all security issues happened

guest service

  • ensuring that guests receive the levels of service expected of art'otel by creating an environment where everyone in the team is focused on connecting with our guests
  • proactively interact with our guests
  • to anticipate on guests' needs wherever possible, and to take action to enhance guest satisfaction

health and safety

  • to have extensive knowledge of the hotel and the company's security and health & safety procedures
  • to exercise care, attention and caution in dealing with guests, colleagues and hotel property
  • to attend all statutory fire, health and safety training sessions to remain fully up to date with rules concerning fire and health & safety

contact details:
Christina Bechay
HR Manager Park Plaza Victoria Amsterdam /art'otel amsterdam

Overige informatie

Park Plaza Hotels Limited bezit, huurt, ontwikkelt, beheert en franchises in de eerste plaats vier-sterren full service, vier-sterren deluxe en eigentijdse lifestyle hotels in de grote steden en regionale centra in Europa. Het merendeel van de hotels die onder de Groep vallen opereert onder de merknaam Park Plaza Hotels & Resorts (onderdeel van Carlson), waarover de Groep de exclusieve rechten heeft in maar liefst 56 landen binnen Europa, het Midden-Oosten en Afrika, of art'otel, een merknaam waar Park Plaza volledig eigenaar van is.

Door haar strategische samenwerking met Carlson, een van ’s werelds grootste reis- en gastvrijheidbedrijven, heeft Park Plaza Hotels toegang tot Carlson’s sterke reserveringssystemen en distributienetwerken, samenwerking met 22 luchtvaartmaatschappijen, loyaliteitsprogramma’s als Club Carlsonsm voor gasten en look to book® voor reisagenten en cross-selling mogelijkheden.

Het bedrijfsportfolio van de Groep bevat momenteel 25 Park Plaza hotels en art’otels met meer dan 5,447 kamers. Op dit moment zijn er vier nieuwe hotels in ontwikkeling, waarvan er drie zijn gevestigd in Londen en één in Neurenberg, Duitsland. Daarnaast hebben we een verbouwing en twee rebranding projecten. Deze ontwikkelingen zullen naar verwachting meer dan 1.000 nieuwe kamers aan ons portfolio toevoegen aan het einde van 2016 en een extra 352 kamers tegen het einde van 2019.

Daarnaast is Park Plaza gedeeltelijk eigenaar van en managed zij Arenaturist in Istria, een van Kroatië’s grootste gastvrijheidbedrijven, bestaande uit 8 hotels en 5 aparthotels met in totaal meer dan 2,800 kamers en 7 campings.

De aandelen van Park Plaza Hotels zijn toegelaten om verhandeld te worden op de belangrijkste aandelenmarkt van de London Stock Exchange (Standard Listing).

Bedrijfscontact gegevens

Bedrijf: Park Plaza Victoria Amsterdam
Contact persoon/ afdeling: Christina Bechay
Adres: Damrak 1-5
1012 LG Amsterdam, Noord-Holland
Telefoon: 020-5240634

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Stuur je brief met C.V. naar:
'Park Plaza Victoria Amsterdam'
t.a.v. Christina Bechay
Damrak 1-5, 1012 LG Amsterdam, Noord-Holland

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Telefoon: 020-5240634