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|Hotel vacature van:||Park Plaza Vondelpark, Amsterdam|
|Locatie:||1075 CZ Amsterdam, Noord-Holland|
|Type horeca bedrijf:||Hotel|
key tasks & responsibilities:
- managing and inspiring housekeeping team members to ensure the highest in standards of cleanliness throughout the hotel and public areas
- actively engaging in your own personal development to benefit the business and improving your personal skills
- keeps self updated on available rooms, including maintenance and early/late check-ins and check-outs; communicates information to room attendants.
- supervises the daily activities of the housekeeping staff
- checks ‘in house’ or ‘ stay over’ rooms
- to assist the executive housekeeper in different activities
- to consistently offer professional, attentive and friendly service to our guests and colleagues alike
- to ensure a high level of general knowledge of housekeeping techniques, equipment, tools and items used in the housekeeping department
- to train and coach team members in a systematic, professional and creative way to ensure that service standards are consistently achieved
- follow all our procedures to deliver outstanding service to our guests
- set up work schedules and monitor fulfilment
- ensuring that guest receive the levels of service expected by creating an environment where everyone in the team is focused on connecting with our guests
- proactively interact with our guests
- to anticipate on guests’ needs wherever possible, and to take action to enhance guest satisfaction
health and safety
- to have extensive knowledge of the hotel and the company’s security and health & safety procedures
- to exercise care, attention and caution in dealing with guests, colleagues and hotel property
- to have full knowledge of your department’s risk assessments, ensuring that all team members are fully aware of these risks
- manage all employees to live up to safety, arbo, haccp regulations and work – and presentation methods
do you have:
- energy, enthusiasm and creativity and an entrepreneurial spirit
- the ability to inspire teams to excel in creating the ultimate guest experience
- experience of the hotel industry
- a passion for culture and lifestyle
- a background in housekeeping
- English is required, Dutch is desired
Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us. Find out more about our benefits and development programmes in our business on our company page
Passionate about customer service?
We’re committed to redefining hospitality. Are you?
Think you fit the bill?
If you believe you tick all the boxes, we need to talk.
Please only apply if you meet the above criteria.
|Bedrijf:||Park Plaza Vondelpark, Amsterdam|
|Contact persoon/ afdeling:||Brenda Isken|
1075 CZ Amsterdam, Noord-Holland
Sollicitatie gaat direct naar het Park Plaza Vondelpark, AmsterdamSolliciteer
Stuur je brief met C.V. naar:
'Park Plaza Vondelpark, Amsterdam'
t.a.v. Brenda Isken
Koninginneweg 34, 1075 CZ Amsterdam, Noord-Holland
U kunt direct contact opnemen met dit bedrijf.
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