- Hotel vacatures van: Hilton Amsterdam
- Standplaats: Apollolaan 138, 1077 BG Amsterdam, Noord-Holland
- Totaal aantal medewerkers: 144
- Dienstverband: Fulltime baan
- Functie categorie: Housekeeping
- Referentie nr: 41177
- Geplaatst op: 07-06-2022
Algemene informatieJoin the classic and iconic Hilton Amsterdam!
Hilton Amsterdam is a renowned property with 271 hotel rooms, 21 banquet rooms, authentic Italian restaurant and a nautical style bar at a unique location. Famous for John Lennon and Yoko Ono's 1969 ‘bed-in for peace' and Hilton's first hotel in The Netherlands. The iconic hotel is built on the baseline of Plan Zuid, a district designed by prominent architect Berlage, which highlights the Amsterdam School of architecture and contains boutiques, designer shops and couture houses.
With our Team Members we have one goal to achieve together: exceed our guests’ expectations and improve our outstanding service and high quality product on a daily basis.
For our Housekeeping department we are looking for a Housekeeping Coordinator to reinforce the team on a full-time basis. What will the Housekeeping Coordinator do?
- Coordinates guest requests and ensures a smooth communication between the Housekeeping, Front Office and F&B departments.
- Is responsible for the handling of VIP arrivals, arranges VIP room set-ups and conducts quality checks.
- Coordinates rooms to be prioritized and ensures guest preferences are followed up prior to arrival or in a timely manner during the stay.
- Attends the daily Front Office/Housekeeping briefing to be fully aware of the day-to-day priorities.
- Is responsible for the communication and coordination with Housekeeping agencies and ensures a correct registration of working hours.
- Manages the guests’ email requests and is able to communicate in a professional manner.
- Conducts monthly uniform inventories and informs the Housekeeping Manager of any discrepancies or necessary orders.
- Regularly makes rounds of the meeting spaces to ensure quality of the areas and communicates any tasks to be completed to the Houseman team.
- Is responsible for the linen inventory for the meeting spaces.
- Manages the guest laundry together with the linen room attendant, ensures laundry charges are correct and checks on quality and presentation.
- Manages the Lost & Found items of guests, ensures the Lost & Found tracker is up-to-date, updates the guests and takes care of the shipping of any items returned to guests.
- Complies with hotel security, fire regulations and all health and safety legislations.
- Assists the Housekeeping management team and supports other departments wherever necessary.
Required skills and competencies
For this position, we are looking for an organized, pro-active and involved Housekeeping enthusiast who can offer 5*-service and assist us in running an efficient and quality-driven Housekeeping department.
Therefore, we are looking for the following attitude and skills.
- You are committed to delivering high levels of guest service.
- You act with integrity and honesty to support the culture, values and mission of Hilton.
- Excellent communication skills required in English, both in writing and speaking.
- Minimum one year of relevant experience in a Housekeeping department.
- Good computer skills (Word, Outlook, Excel and hotel systems).
- Organized, accurate with an eye for detail.
- Flexible in day shifts on weekdays and weekends.
What can you expect from us?
Besides being listed as a Great Place to Work in the Large & Multinational workplaces we offer you the following:
- Intensive training period and a personal development program
- Internal transfer and promotion possibilities
- Employee discount on Hilton Worldwide hotel rooms via our international Hilton travel program
- Employee discount of 50% on Food & Beverage at Hilton Worldwide hotels
- Annual team outings, staff party and quarterly team member forums
Have we sparked your interest? Don’t hesitate, apply now and become part of the Hilton family!
- Hotel vacatures van: Hilton Amsterdam
- Contact persoon / afdeling: Karen De Vleeschauwer
- Adres: Apollolaan 138
1077 BG Amsterdam, Noord-Holland
- Telefoonnummer: +31 20 7106047
- Website: http://www.amsterdam.hilton.com
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