Hotel Vacature: Housekeeping

Housekeeping Supervisor

Samenvatting

  • Hotel vacatures van: Hyatt Place Amsterdam Airport
  • Standplaats: Rijnlanderweg 800, 2132 NN Hoofddorp, Noord-Holland
  • Totaal aantal medewerkers: 75
  • Dienstverband: Fulltime baan
  • Functie categorie: Housekeeping , Schoonmaken algemene dienst
  • Referentie nr: 31796
  • Geplaatst op: 24-09-2021

Algemene informatie

Hyatt Place Amsterdam Airport is looking for a Housekeeping Supervisor!
 
As Housekeeping Supervisor, you are part of the Housekeeping Team with reporting directly to the Housekeeping Teamleader. You will be supervising General Service Cleaners and work closely together with the outsourced company’s supervisors and attendants.
 
We care about you so you can be at your best
 
  • In this role, you will join an international team of awesome and motivated colleagues
  • You will become part of the Hyatt Family, an international company across more than 60 countries with global growing opportunities
  • Hyatt offers a wide variety of online courses and classroom trainings. Therefore, you have great opportunities for developing on both personal and career level
  • Furthermore, you are eligible for discounted room rates as of day 1
  • You are eligible for up to 12 complimentary room nights per year, after one year of service
  • We offer a competitive salary according and secondary labor benefits according to the Dutch Labor Agreement of Hospitality (Horeca CAO); 8% vacation allowance & 25 vacation days
  • Furthermore we offer travel allowance, free parking and a guest experience (hotel stay)
 
Responsibilities
 
  • You will be responsible to provide a courteous, professional, efficient and flexible service in order to create memorable guest experiences in our hotel
  • Your duties will include the guidance of the Room Attendants and General Services Cleaners to guarantee the cleanliness of the complete hotel, this includes rooms, corridors and public areas
  • You will work closely together with the outsourced cleaning company and coordinate company standards are being followed
  • You will inspect if guest rooms are cleaned in accordance to the hotel’s standards
  • You will ensure the laundry and dry-cleaning of uniforms and guest laundry is well organized
  • You coordinate all repairs and maintenance and issues repair and maintenance job orders to ensure the proper maintenance of Housekeeping equipment
  • You take care of our most regular guests, frequent travelers and World of Hyatt members to help personalize their experience
  • You will take ownership in complaint handling and execute plans to prevent complaints
 
Qualifications
 
  • You have great language skills in English and preferably Dutch as well
  • You are a good motivator and able to multitask
  • You are available working in shifts if necessary and weekends
  • You are eligible to work in the Netherlands
  • You thrive through the buzz of working in a dynamic team and in a great hotel
  • You are eager to learn and grow
  • You are ready for a new challenge
 
Preferred qualifications
 
  • You have a minimum of 1 year work experience as a Supervisor Housekeeping or similar, ideally in bigger hotel operations
  • You are familiar with preferably OPERA and HotSOS or similar systems
 
We are looking forward to meeting you if you are interested!
 

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