Hotel Vacature: Housekeeping

Housekeeping Floor Supervisor

Samenvatting

  • Hotel vacatures van: Hilton Rotterdam
  • Standplaats: Weena 10, 3012 CM ROTTERDAM, Zuid-Holland
  • Totaal aantal medewerkers: 101
  • Dienstverband: Fulltime baan
  • Functie categorie: Housekeeping
  • Referentie nr: 7814
  • Geplaatst op: 03-01-2020

Algemene informatie

JOB DESCRIPTION
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality – by delivering exceptional experiences – every hotel, every guest, every time.” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
 
 
What will I be doing?
 
As a Housekeeping Floor Supervisor, you are responsible for assisting with overseeing housekeeping operations. A Housekeeping Floor Supervisor would also be required to assist the Housekeeping Manager.
 
  • Assist the Housekeeping Manager in the daily sequence of operations.
  • Manage the allocation of work for the public area cleaners and Room Attendants.
  • Supervision of HK team members and (if necessary) cleaning companies.
  • Carry out routine inspections in all housekeeping areas.
  • Responsible for housekeeping measures which serve the health and safety of Team Members and guests, such as administration of the lost property office, key control, safety and security and emergency measures.
  • Responsible for checking all areas that are being cleaned by Housekeeping Team Members.
  • Pass on repairs to the technical department and check whether the orders have been carried out.
  • Ensure that guest amenities and cleaning supplies are sufficiently stocked in all service area cupboards and Housekeeping store.
  • Monitor guest complaints and carry out corrective measures.
A Housekeeping Floor Supervisor is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviour, skills, and values that follow:
 
  • Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
  • High level of commercial awareness and cost control capabilities
  • Excellent leadership and communication skills
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • High level of IT proficiency
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Willingness to develop team members and yourself
  • Speak/write/read Dutch & English fluently

Bedrijfscontactgegevens

  • Hotel vacatures van: Hilton Rotterdam
  • Contact persoon / afdeling: Anneloes van Geenen
  • Adres: Weena 10
    3012 CM ROTTERDAM, Zuid-Holland
  • Telefoonnummer: 010-7108047
  • Website: http://www.hilton.com
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