Hotel vacature: Management

FRONT OFFICE MANAGER

Hotel vacature van: Generator Amsterdam
Locatie: 1092AD Amsterdam, Noord-Holland
Type horeca bedrijf: Hotel
Dienstverband: Fulltime baan
Referentie nr.: 21155
Geplaatst op: 19-06-2017

Algemene informatie

Generator is a global lifestyle brand offering fresh and socially engaging accommodation platforms and hospitality venues. Our vision is to become the world’s leading design-led hostel brand. We aim to achieve this by offering a host of soulful social spaces, cultural events and a creative programme that inspires guests and locals alike, all while providing affordable and safe accommodation in the centre of the city.

BEING YOURSELF is the key to bringing the Generator story and brand to life. We need an exceptional and passionate leader to join our team in Amsterdam. If you are an inspiring leader and communicator, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground breaking, hostel brand. Join Generator, be yourself.

YOU WILL:

  • Report to the Operations Manager

  • Build and lead a FOH team who get Generator and want to be themselves.

  • Take ownership of the guest journey to ensure that we create a truly unique Generator experience.

  • Ensure that our social spaces embody the Generator brand and culture.

  • Control payroll and all costs in your department.

  • Be commercially savvy in exploring new revenue streams.

  • Communicate effectively and appropriately in all directions so that the team understands its goals and is motivated to achieve them.

  • Play a part in ensuring that there a responsible person (duty manager) onsite at all times

  • Strive to continuously “raise the bar” by improving standards of performance, redefining the hostel experience by achieving outstanding customer satisfaction.

  • Ensure that your team remains up to date with all local, national and international trends.

  • Have a comprehensive knowledge of and ensure compliance with all local legislation and regulations pertaining to your department

  • Ensure the you remain HR compliant within your department

 

Profiel

YOU MUST

Have impeccable honesty

Lead and inspire people to be their best

Be a great communicator and motivator

Be highly commercial and always keep us legal

Be creative, innovative and digitally smart

Have appropriate experience

Always love our guests

Curate the customer journey

Be eligible to work in the EU to be considered for this role

 

YOU ARE:

  • Experienced at a departmental manager level within a front office hospitality environment

  • Passionate  for the hospitality and the youth travel market

  • Fluent in English and knowledge of a second language is desirable

  • Passionate for delivering excellent customer service

  • Conversant in at least one  Property Management System

     

Join Us and help us achieve our Vision!

Bedrijfscontact gegevens

Bedrijf: Generator Amsterdam
Contact persoon/ afdeling: Gonul Uyanik
Adres: Mauritskade 57
1092AD Amsterdam, Noord-Holland
Telefoon: 0615365909
Website: generatorhostels.com

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'Generator Amsterdam'
t.a.v. Gonul Uyanik
Mauritskade 57, 1092AD Amsterdam, Noord-Holland

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Telefoon: 0615365909