Hotel Vacature: Management

Operations Management Stagiair

Samenvatting

  • Hotel vacatures van: Park Plaza Victoria Amsterdam
  • Standplaats: Damrak 1-5, 1012 LG Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 86
  • Dienstverband: Stage
  • Functie categorie: Management
  • Referentie nr: 35340
  • Geplaatst op: 07-05-2021

Algemene informatie

Are you looking for an exciting internship? Do you enjoy creating unforgettable moments for others? Because we enjoy watching, our passionate people grow and inspire!

Working at Park Plaza

Authenticity is at the heart of Park Plaza. We pride ourselves on creating hotels that are at one with their surroundings, giving our guests the chance to live, eat and explore like the locals do.

Our people are just as unique. They go out of their way to connect with our guests and make them feel at home. If you can bring your passion and personality to work, you could be part of this vibrant team.

Join us as a member of our front-of-house team and you will be more than just the friendly face of Park Plaza. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

Your responsibility
  • You will provide a warm welcome and smooth arrival and departure experience for our guests. We want you to offer a genuinely personalised service while taking care of tasks like allocating room keys, assisting with luggage handling, explaining hotel facilities, settling payment and acting on guests’ requests.
  • To add the extra Park Plaza touch, you will also build up knowledge of the local area, its amenities, and tourist attractions. To our guests, you will be a trusted guide for making the most of their stay.
  • You will be empowered to personalise guest stays and upsell hotel facilities and rewards programmes. You can also make an impact through contributing to wider hotel initiatives and proactively identifying improved ways of working.
  • We want our guests to enjoy service that truly stands out in our restaurants, coffee shops and bars. You will make every guest feel welcome, respected and valued – when greeting them, taking and delivering orders and dealing with questions and requests.
  • You will work closely with the leaders in all departments to keep operations running smoothly and to ensure our guest experience is co-ordinated and feels seamless.
  • You will support the operational department heads with their management tasks such as supporting the administration, setting up departmental schedules, performing quality checks.
What we are looking for
  • You are proactive: you actively look to solve guests’ issues, provide advice and give recommendations. You also look for ways to improve our services. 
  • You engage positively: you are friendly, calm and constructive in every situation, offer a warm welcome, displaying a passion for hospitality and great customer service.
  • You are flexible: you listen to the requests of guests and always do your best to exceed their expectations. You are also happy to help your colleagues when needed and stretch yourself to meet new challenges and different ways of working. 
  • You are a creator: you know how to create a unique experience tailored to the needs of all our guests; from business travellers to holidaying families to couples on a date.
  • You are a team worker: you build effective relationships with colleagues and other departments. You enjoy working in a team, are a good communicator and enjoy joining in efforts to achieve common goals 
  • You share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care.
  • You have a fluent communication in both English and Dutch
Why join us?

It is not enough to have stylish venues in great locations. What really sets us apart is our commitment to customer service excellence. Wherever you are in our organisation, we will encourage you to maintain these standards and improve as a hospitality professional.
 
We are ready to invest in you and your future. We offer a competitive rewards package, award-winning training, a supportive team environment and real opportunities to learn, grow and develop a rewarding career.
 
Find out more & apply
 
If you want to find out more about us, please visit www.jobs.pphe.com. To apply, please click the Apply button now. 
 
From everyday uplifting moments to unforgettable achievements, and everything in between, we are there every step of the way.
 
Park Plaza. Be part of it.
 

Bedrijfscontactgegevens

  • Hotel vacatures van: Park Plaza Victoria Amsterdam
  • Contact persoon / afdeling: Verena Hopf
  • Adres: Damrak 1-5
    1012 LG Amsterdam, Noord-Holland
  • Telefoonnummer: +31 6 51 49 72 08
  • Website: http://jobs.pphe.com
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