Hotel Vacature: Management

Front Office Shiftleader - Full time @ Crowne Plaza Amsterdam - South


  • Hotel vacatures van: Crowne Plaza Amsterdam-South
  • Standplaats: George Gershwinlaan 101, 1082 MT Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 85
  • Dienstverband: Fulltime baan
  • Functie categorie: Management , Receptionist(e) Front Office
  • Referentie nr: 37603
  • Geplaatst op: 23-05-2022

Algemene informatie

Are you looking for your next step in your Front Office career?

Come join our cosy hotel in Amsterdam today, and be part of the IHG network, giving you the chance to work in Kenya, Maldives or Hawai in the future. In this position, you are responsible for the front office team during your shift, making sure all guests are feeling welcomed and at home.
This opportunity is located only 5 minutes walking distance from station Amsterdam Zuid, at the Crowne Plaza Amsterdam-South.

Interested? Read more about the job, the requirements and what it means to work at Crowne Plaza Amsterdam-South below.

Your day to day
It's an exciting time to join the hotel. The Front Office team is growing every day with colleagues coming back and new faces. Everyone is eager to get back to work and excited to see the guests come back.

  • You coach and supervise the front office employees, making sure the guests experience the best of Crowne Plaza's Service Style.
  • You are the first point of contact for any question or problems; you work closely with other departments to ensure a great quality of service
  • You manage the cash flow during your shifts.
  • You make sure the front office is able to focus on the guests by supervising procurement, audits and supporting month closure.
  • You report directly to the Front Office Manager, and support him in his functions.

Who you are
You are guest oriented and like to get things done. You are a team player and is ready to create, together with your team, a warm atmosphere for our current and future guests. Besides that,

  • You have multiple years of experience as a receptionist in a similar hotel
  • You are fluent in speaking and understanding English. Dutch is appreciated but not needed.
  • More languages are highly appreciated
  • You are experienced in Microsoft Office, experience with Fidelio/Opera is a plus
  • You know how to motivate your team and have great communication skills
  • You are structured and stress resistant
  • You are social and like to build meaningful relationships with your team, clients and guests

What we offer
As part of the IHG network, here are the benefits offered to you:

  • Employee discount for all 6000 hotels in the IHG network
  • Friends and family rates to share with your close ones
  • Up to 50% discount at the related bars and restaurant in the network
  • International career opportunity

Crowne Plaza Amsterdam-South also has its own perks:

  • Easy to reach: only 5 minutes walking from metro and train station Amsterdam Zuid
  • A vibrant neighbourhood with bars, restaurants, shops and a Thursday market with local products
  • Homemade lunch/diner options during your working hours
  • Personal development such as; training, internal growth and coaching
  • A fun team of like-minded people

About us
Crowne Plaza Amsterdam-South is located in the bubbly Zuidas area, just a 5-minute walk from station Amsterdam Zuid which connects you to the city centre within 10 minutes. Easy to reach, the area previously known as the financial district of Amsterdam is becoming more and more residential, with great bars, restaurants, shops and a Thursday market.

The hotel offers 207 room, 6 meeting rooms, fitness facilities, a lively bar and two outdoor sun-terraces overlooking the Zuidas area. In 2020 the restaurant was rebranded to Happyhappyjoyjoy Zuidas, a concept known in Amsterdam for offering a delicious melting pot of Asian street food specialties.

Apply now for the position. We can't wait to get to know you!
Feel free to reach out by sending an email to We would be happy to plan a short call or to welcome you at the hotel for a cup of tea/coffee. 


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