Assistant Front Office Manager

Algemene informatie

Assistant Front Office Manager
Are you the service-minded Front Office professional who wants to make their next career step in the hotel industry? Would you like to contribute to the exceptional service to our renowned guests in our 5 star luxury hotel in Amsterdam? Then the new position of Assistant Front Office Manager at the Conservatorium hotel will be the perfect opportunity for you!
 
What can you expect?

• A salary starting at €2771, - (full time) and appropriate employment conditions, travel allowance based on your commute and a uniform that is cared for at work;
• An inspiring work environment where you have the opportunity to follow courses and trainings in house to further develop your skills;
• An inspiring work environment where you have the opportunity to follow courses and trainings in house to further develop your skills;
• Amsterdam F&B Discount Card – 50% discount in restaurants at other high-end hotels in Amsterdam;
• Discounted Health Insurance – get reduced rates on our collective health insurance;
• Weekly Colleague Workout – hosted by our personal trainers;
• In-house Experiences – once-a-year complimentary stay in our hotels to both truly enjoy and learn about our guest experience;
• Discounted rates on the properties of The Set Collection – Amsterdam, Paris, London and Israel.

What are you going to do?
As the new Assistant Front Office Manager, you will share the responsibility of the front office operations together with our Front Office Manager. You will manage the teams during their shift, as well as handling long term projects, team management tasks and general administrative duties belonging to the Front Office.
In addition, you personally welcome our esteemed guests, and together with your colleagues in Guest Relations you serve as a central point of contact in the guest journey. You continually strive to improve the guest experience through your creative thinking and proactive approach.
The Front Office management team puts great emphasis on training and developing their team of receptionists, luggage porters and doormen. A signification portion of training and quality checks will be performed by you.
 
What will your 5 star luxury working environment look like?
The different aspects of the Front Office department in the Conservatorium hotel are mostly located in our grand atrium. The Front Office is situated at the very centre of our hotel. This is where our guests check in and out of their room, ask hotel-related questions or seek advice about the city. With a team of experienced and passionate professionals that understand what is required to work in this 5 star luxury hotel, we make sure that all services run seamlessly. The Front Office operates 24/7, so please make sure that when you apply, you are able to work all available shifts.
 
The Conservatorium hotel is a 5 star luxury hotel in Amsterdam and has been selected as one of the best 25 luxury hotels of Europe over the past five years. We are one of the four founding members of The Set Collection. A carefully curated luxury hotel collection, comprising of some of the world’s most exceptional, likeminded, independent hotels and resorts worldwide.

What do you bring to the team?
Our new colleague is an experienced and supportive person, who likes to provide the highest level of service to their guests. We are looking for a true hotel professional who has experience with supervising teams with different levels of work experience. You are courteous, efficient and flexible at all times (working the occasional nightly hours). Furthermore, you have:

• At least two years of front office management experience in a luxury hotel;
• Perfect verbal and written language skills in both Dutch and English (a third language is preferable);
• Ability and insight to develop your team;
• Expert knowledge of Opera software;
• Drive to succeed and the ability to overcome obstacles.

Are we your next destination?
Please contact the Human Resource department via +31 (0)20-570 0042 or send your CV and motivation letter to: recruitment@conservatoriumhotel.com.
 
Due to the abundance of applications, we receive for our career opportunities we will only reply to candidates that fit the job profile. When applying with us please make sure that you are eligible to work in the Netherlands, have secured housing in Amsterdam and have the right experience and motivation. According to GDPR regulations, we will not save your personal details without your approval.

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