Hotel Vacature: Management

Operations Manager


  • Hotel vacatures van: Park Inn by Radisson Amsterdam City West
  • Standplaats: La Guardiaweg 59, 1043 DE Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 120
  • Dienstverband: Fulltime baan
  • Functie categorie: Management
  • Referentie nr: 43140
  • Geplaatst op: 04-11-2022

Algemene informatie

Does the challenge of running our show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Operations Managers are hotel experts and recognized leaders with the ability to prioritize a complex and hands on workload and who strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Operations Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Operations Manager:
  • Ensures the smooth running of the hotel, where all areas of the business operation are managed and that the guest service experience is delivered to the highest levels
  • Working proactively with Heads of Department and key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
  • Implements strategies where key hotel metrics are identified, communicated and delivered
  • Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
  • Works to deliver the hotel budget and business plan, ensuring that all areas of the hotel operation are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
  • Builds and maintains effective working relationships with all key stakeholders
  • Reviews and scrutinizes business operations, objectives and best practices, providing recommendations that will drive financial performance and provide added value
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Operations Manager:
  • Proven experience in hotel operations with strong problem-solving capabilities
  • Excellent leadership skills with a hands-on approach and lead-by-example work style
  • Commitment to exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions, offering advice and recommendations
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  • Experienced in using IT systems on various platforms
  • Strong communication skills
  • Atleast 2 years experience in a similar role

What do we have to offer?
  • Competitive salary based on the Horeca CLA and a travel allowance;
  • Guidance in your development as a hotel professional;
  • Passionate colleagues and empowering managers;
  • Informal culture where having fun in your job is important;
  • International training possibilities;
  • Introduction program for your position, our hotel brands and the company culture;
  • After your probation period, a 'Weet Waar je Werkt' (Know Where You Work) program so you can have a real guest experience;
  • Discount in hotels around the world belonging to the Radisson Hotel Group, and not just for you but also your friends & family!

"Park Inn by Radisson Amsterdam City West, decorated by world-renowned designer Karim Rashid, offers ideal accommodation in the capital city of the Netherlands. Located at walking distance from Amsterdam Sloterdijk train station our hotel is only a 5 minute train ride away from the lively and historic city center of Amsterdam.

Our guests can choose from 476 Standard Rooms, Superior Rooms and Suites. Conveniently located within a multi-use complex, our hotel puts the guests in close proximity to a sumptuous health center with spa and gym as well as a casino. Our hotel also includes well-equipped event spaces; a ballroom, 19 meeting rooms and 4 breakout areas. "

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at



  • Hotel vacatures van: Park Inn by Radisson Amsterdam City West
  • Contact persoon / afdeling: Sanne Lammers
  • Adres: La Guardiaweg 59
    1043 DE Amsterdam, Noord-Holland
  • Telefoonnummer: 0611808663
  • Website:
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