Hotel Vacature: Management

F&B Service Manager

Samenvatting

  • Hotel vacatures van: Hilton Rotterdam
  • Standplaats: Weena 10, 3012 CM ROTTERDAM, Zuid-Holland
  • Totaal aantal medewerkers: 101
  • Dienstverband: Fulltime baan
  • Functie categorie: Management
  • Referentie nr: 33531
  • Geplaatst op: 29-01-2020

Algemene informatie

A Food & Beverage Service Manager with Hilton Hotels & Resorts is responsible for managing operations of all Food & Beverage service outlets to deliver an excellent service and a great work environment for the team members.

 
What will I be doing?

As a Food & Beverage Service Manager, you are responsible for managing operations of all Food & Beverage service outlets (Bar & Restaurant Jaq, Terrace, Banqueting, Room Service and Minibar). A Food & Beverage Service Manager would also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
  • Manage all Food & Beverage Service Outlet operations
  • Maintain exceptional levels of customer service
  • Ensure compliance of brand standards
  • Recruit, manage, train and develop the F&B team
  • Position the outlets in the local market
  • Manage guest queries in a timely and efficient manner
  • Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Develop menus with other members of F&B team and Executive Chef
  • Incentivize team members to maximize sales and revenue
  • Carry out annual and mid-year appraisals with Managers and supervisors under your responsibility
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
 
What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
  • Experience as a F&B Outlet Manager (Banqueting or Restaurant/Bar)
  • Knowledge of the Dutch language
  • Knowledge of local restaurant market
  • Ability to develop team members and self
  • Flexibility to respond to a range of different work situations
  • Teamplayer
  • Excellent planning and organizing skills
  • Excellent communication skills, to build on internal and external networks
  • You are a complete finisher
  • Able to meet and deliver financial targets
  • Able to influence the commercial aspect
  • Excellent grooming standards

What benefits will I receive?

Your benefits will include:
  • A competitive starting salary and holiday entitlement.
  • Reduced hotel room rates (staffrate) in Hiltons worldwide, including 50% discount on F&B (Hilton outlets only) 
  • 50% discount on F&B in all Dutch hotels
  • Free access to our gym
  • Access to Hilton University
  • One meal per shift
  • Invitations for events organized by our HR an Blue Energy team 
What will it be like to work for this Hilton Brand?
 
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected. If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
 

Bedrijfscontactgegevens

  • Hotel vacatures van: Hilton Rotterdam
  • Contact persoon / afdeling: Anneloes van Geenen
  • Adres: Weena 10
    3012 CM ROTTERDAM, Zuid-Holland
  • Telefoonnummer: 010-7108047
  • Website: http://www.hilton.com
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