Hotel Vacature: Overige

Global Guest Assistant/Shore excursions assistant/Tour assistant


  • Hotel vacatures van: Holland America Line
  • Standplaats: Otto Reuchlinweg 1110, 3072 MD Rotterdam, Zuid-Holland
  • Totaal aantal medewerkers: 1127
  • Dienstverband: Stage, Tijdelijk werk, Vakantiewerk
  • Functie categorie: Overige , Administratie
  • Referentie nr: 29523
  • Geplaatst op: 25-11-2019

Algemene informatie

Holland America Line is committed to creating a culture where our people live, work and thrive, because we know our people are our strength. We are especially proud to announce that we have created a new position “Global Guest Assistant” that allows Hotel and Tourism students/graduates to become a part of our Excellence Team on board. As Global Guest Assistant you will act as interpreters for our (Dutch) guests on preset tours in each port of call.
Title: Shore Excursion Global Guest Assistant
Department: Shore Excursion Department
Primary Function: Assist passengers with translations on tours and onboard, maximize revenue in the Shore excursion department, ensure the highest possible satisfaction and safety of guests. 
Major Responsibilities:
  • To function as a tour leader/ translator on our shore excursions for our Dutch Guests.
  • Help achieve or exceed Shore Excursion revenue targets.
  • Guide all guests on tour from the meeting point to the tour buses.
  • Develop knowledge of established tour programs. 
  • Provide accurate accounts of guest experiences on each tour guided. Complete the Global Guest Assistant report after the conclusion of each port. 
  • Assist in the operations of the Shore Excursion Office, including guest sales and service on embarkation day as assigned by Shorex Manager
  • You will be required to translate from English to Dutch on all assigned tours from start to finish. 
  • Perform presentations in foreign languages and translate documents as required by the Shore Excursion Manager.
Students/ Employees must possess the following qualifications:
  • Minimum of 21 years old at the time of application. Students need to be 18 years of older.
  • Fluency in English and Dutch
  • Strong public speaking and communication skills
  • Sales oriented
This Seasonal position is available for the set dates only:
  • 4/22/2020 – 10/03/2020
  • 5/03/2020 - 9/13/2020
  • 5/09/2020 - 8/22/2020

The benefits:
  • Salary: $1977 per month (no taxes deducted)
  • Internship Payment: $1216
  • (Shared) Accommodation and Food included
  • Travel and Global Cruising Adventure
  • Multi-cultural experience
  • Cruise privileges for family and friends



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