Hotel Vacature: Overige

Global Guest Assistant/Shore excursions assistant/Tour assistant

Samenvatting

  • Hotel vacatures van: Holland America Line
  • Standplaats: Otto Reuchlinweg 1110, 3072 MD Rotterdam, Zuid-Holland
  • Totaal aantal medewerkers: 1127
  • Dienstverband: Stage, Tijdelijk werk, Vakantiewerk
  • Functie categorie: Overige , Administratie
  • Referentie nr: 29523
  • Geplaatst op: 25-11-2019

Algemene informatie

Holland America Line is committed to creating a culture where our people live, work and thrive, because we know our people are our strength. We are especially proud to announce that we have created a new position “Global Guest Assistant” that allows Hotel and Tourism students/graduates to become a part of our Excellence Team on board. As Global Guest Assistant you will act as interpreters for our (Dutch) guests on preset tours in each port of call.
 
POSITION DESCRIPTION
Title: Shore Excursion Global Guest Assistant
Department: Shore Excursion Department
Primary Function: Assist passengers with translations on tours and onboard, maximize revenue in the Shore excursion department, ensure the highest possible satisfaction and safety of guests. 
 
Major Responsibilities:
  • To function as a tour leader/ translator on our shore excursions for our Dutch Guests.
  • Help achieve or exceed Shore Excursion revenue targets.
  • Guide all guests on tour from the meeting point to the tour buses.
  • Develop knowledge of established tour programs. 
  • Provide accurate accounts of guest experiences on each tour guided. Complete the Global Guest Assistant report after the conclusion of each port. 
  • Assist in the operations of the Shore Excursion Office, including guest sales and service on embarkation day as assigned by Shorex Manager
  • You will be required to translate from English to Dutch on all assigned tours from start to finish. 
  • Perform presentations in foreign languages and translate documents as required by the Shore Excursion Manager.
 
Students/ Employees must possess the following qualifications:
  • Minimum of 21 years old at the time of application. Students need to be 18 years of older.
  • Fluency in English and Dutch
  • Strong public speaking and communication skills
  • Sales oriented
This Seasonal position is available for the set dates only:
  • 4/22/2020 – 10/03/2020
  • 5/03/2020 - 9/13/2020
  • 5/09/2020 - 8/22/2020

The benefits:
  • Salary: $1977 per month (no taxes deducted)
  • Internship Payment: $1216
  • (Shared) Accommodation and Food included
  • Travel and Global Cruising Adventure
  • Multi-cultural experience
  • Cruise privileges for family and friends



 

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