Hotel Vacature: Receptionist(e) Front Office

Front Office Shift Leader


  • Hotel vacatures van: Pestana Amsterdam Riverside
  • Standplaats: Amsteldijk 67, 1074 HZ Amsterdam , Noord-Holland
  • Totaal aantal medewerkers: 60
  • Dienstverband: Fulltime baan
  • Functie categorie: Receptionist(e) Front Office
  • Referentie nr: 39185
  • Geplaatst op: 01-05-2022

Algemene informatie

Front Office Shift Leader
Hi new colleague?

Nice to meet you. My name is Francisca, HR Business Partner for the Pestana Amsterdam Riverside. A beautiful hotel where we are looking for passionate colleagues. Are you a person who knows how to deal with busy challenging days? You are a fan of bottom-up ideas and ensure that the right ideas are worked out and implemented. Are you service orientated, hardworking and do you love to work in the exciting hospitality branch? Then we are looking for you!

The PESTANA HOTEL GROUP is the largest multinational group of Portuguese origin in the tourism sector, is present in 16 countries, has 12,000 rooms under direct management, has a global team of 7,000 professionals and is chosen by over 3 million customers/year. Our Hotel specifically count with 154 rooms & suites, a Spa, including an indoor swimming pool and sauna, a gym, 10 meeting rooms and our beautiful restaurant & bar. This hotel is your new luxury home in Amsterdam.
Job requirements
We value people that:

  • are natural motivators with a good portion of personality.
  • have hotel or leisure related experience in a similar role.
  • someone with a hands-on and pro-active mentality.
  • loves responsibility and handles stressful peak periods like a pro.
  • have a flexible, and positive approach.
  • are problem-solvers who likes to take on challenges.
  • Have great language and communication skills in English and preferably Dutch. 

What will you be doing:

  • Motivate, encourage, and coach the team to provide the ultimate experience for our guests and to give regular feedback to the Front Office team.
  • Manage the quality, consistency, presentation, and service of the Front Office.
  • Deal with all administrative tasks, projects, and responsibilities such as scheduling and purchasing
  • Collaborate with the hotel’s restaurant, housekeeping, and business partners.
  • Use a wide range of coaching skills to ensure that the team is well motivated and informed of day to day activity. 

What is in it for you:

  • Full Time employment
  • Salary in accordance with the hospitality employment conditions, appropriate to the position and experience
  • A dynamic but relaxed, international work environment
  • Friendly, passionate & fun colleagues
  • International growth opportunities, as priority is given to applications within the Pestana Hotel Group worldwide
  • Learning and development opportunities through our online courses.
  • 1-night Guest Experience in our hotel including breakfast
  • Access to the hotel gym 

Do you want to:

  • Work in a five-star hotel in Amsterdam
  • Build together on the success of our hotel.
  • And… do you have that true service spirit!

Still enthusiastic after reading all of this. Want to become part of our team? Then I would like to invite you to be creative and share your motivation and CV to

Congratulations, you have reached the end of this vacancy!


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