Hotel Vacature: Receptionist(e) Front Office

Front Office Agent


  • Hotel vacatures van: Pestana Amsterdam Riverside
  • Standplaats: Amsteldijk 67, 1074 HZ Amsterdam , Noord-Holland
  • Totaal aantal medewerkers: 60
  • Dienstverband: Fulltime baan
  • Functie categorie: Receptionist(e) Front Office
  • Referentie nr: 41849
  • Geplaatst op: 18-07-2022

Algemene informatie

Front Office Agent
Hi new colleague?
Let’s introduce myself, my name is Francisca, and I am the HR Business Partner working at Pestana Amsterdam Riverside, a beautiful monumental hotel along the Amstel River where we are looking for passionate colleagues to join our team. Are you the one who picks up the pieces and wants to be part of a fun and hard-working team? Then we are looking for you!
The PESTANA HOTEL GROUP is the largest Portuguese hotel chain present in the tourism sector. Our hotels are operating in more than 16 countries with a global team of 7,000 professionals.
Pestana Amsterdam Riverside has 154 modern and historical rooms, a spa with one of the largest indoor swimming pools of Amsterdam, a well-equipped gym and 10 meeting rooms where we host events up to 200 people. At last, but not least, our beautiful restaurant and bar Archive where guests enjoy breakfast, lunch, and dinner. This hotel might be your new or next luxury home in Amsterdam!
We value people that:
  • Have hotel or leisure related experience in a similar role.
  • You have great language and communication skills in English and in Dutch.
  • You love responsibility and handle stressful peak periods like a pro.
  • A flexible, hands-on, motivated, and positive approach.
  • A problem-solver who likes to take on challenges. 
  • What will you be doing:
  • Dealing with the arrival and departure processes for all guests and all other related tasks that comes with it.
  • Provide information in an enthusiastic and friendly way to guests in person, on the phone, online, etc.
  • Deal with all administrative tasks.
  • Spread smiles and good vibes making sure all the guests are enjoying themselves.
  • Ensures all telephone calls are answered as quickly and efficiently as possible.
  • Dealing with the in-house guests accounting and ensuring the accuracy of guest billing
What is in it for you:
  • Full Time employment
  • Salary in accordance with the hospitality employment conditions, appropriate to the position and experience
  • A dynamic but relaxed, international work environment
  • Friendly, passionate & fun colleagues
  • International growth opportunities, as priority is given to applications within the Pestana Hotel Group worldwide
  • Learning and development opportunities through our online courses.
  • 1-night Guest Experience in our hotel including breakfast
  • Access to the hotel gym
  • 50% discount on bars and restaurants at partner hotels across Amsterdam 

Still enthusiastic after reading all of this. Want to become part of our team? Then I would like to invite you to be creative and share your motivation and CV to

Congratulations, you have reached the end of this vacancy!


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