Hotel Vacature: Receptionist(e) Front Office

Front Office Supervisor

Samenvatting

  • Hotel vacatures van: Park Plaza Victoria Amsterdam
  • Standplaats: Damrak 1-5, 1012 LG Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 86
  • Dienstverband: Fulltime baan
  • Functie categorie: Receptionist(e) Front Office , Management
  • Referentie nr: 35787
  • Geplaatst op: 08-06-2021

Algemene informatie

Help us create great first impressions and lasting memories as Front Office Supervisor at the Park Plaza Victoria Amsterdam.
 
Working at Park Plaza
Park Plaza is all about creating authentic experiences. From design to dining, our hotels always capture the unique spirit of their surroundings. But it is our people who really make the difference. They bring their natural warmth and personality to work, create a real spark with our guests and make everyone feel at home.
 
If that is something you can contribute to, there could be an exciting future for you here.
Join us as a member of our Front of House team and you will be more than just the friendly face of Park Plaza. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
 
Your responsibilities
  • You will manage day-to-day Front Office operations during your shift – taking responsibility for briefings, allocation of resources, Opera, cash floats, reconciliations, inter-departmental communications and handovers.
  • You will also take responsibility for the guest experience, ensuring your team are well-motivated and focused on exceeding guests’ expectations. It will be important to lead by example and showcase the best of hospitality customer service, including building a good knowledge of the local area and its amenities/attractions.
  • We want you to develop your team’s skills and confidence, so they feel inspired to be proactive and take more individual responsibility. In terms of your own development, you will assist your department head with operational and team member planning. You may also undertake some duty management and fire/security responsibilities.
What we are looking for 
  • You inspire others: you are a positive role model who sets a customer service standard for others to follow.
  • You are innovative: you look for new ways to improve Front Office operations to benefit guests and the business. You are ready to challenge the way we do things and suggest ways we can keep getting better.
  • You are a connector: you build constructive relations within your team with colleagues in F&B, Housekeeping and other hotel departments. 
  • You are empowering: you are proactive in developing yourself and supporting others to learn and grow. You understand that encouraging personal accountability is key to your team realising their potential.
  • You deliver: Setting high standards for yourself and the Front Office, you are driven to achieve business goals and your own personal ambitions.
  • You share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care.
Why join us? 
This is a place where you can go as far as your ambition takes you. As well as award-winning training and development, we have plenty of opportunities for you to move upwards or try something new. Being part of the PPHE Hotel Group means opportunities are never in short supply.
 
We are ready to invest in you and your future. We offer a competitive rewards package, award-winning training, a supportive team environment and real opportunities to learn, grow and develop a rewarding career.
 
Find out more & apply
If you want to find out more about us, please visit www.jobs.pphe.com. To apply, please click the Apply button now.
 
From everyday uplifting moments to unforgettable achievements, and everything in between, we are there every step of the way.
 
Park Plaza. Be part of it.

Bedrijfscontactgegevens

  • Hotel vacatures van: Park Plaza Victoria Amsterdam
  • Contact persoon / afdeling: Verena Hopf
  • Adres: Damrak 1-5
    1012 LG Amsterdam, Noord-Holland
  • Telefoonnummer: +31 6 51 49 72 08
  • Website: http://jobs.pphe.com
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