Hotel Vacature: Receptionist(e) Front Office

Assistant Front Office Manager

Samenvatting

  • Hotel vacatures van: Kimpton De Witt Hotel
  • Standplaats: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 150
  • Dienstverband: Fulltime baan
  • Functie categorie: Receptionist(e) Front Office
  • Referentie nr: 37409
  • Geplaatst op: 06-10-2021

Algemene informatie

Kimpton de Witt, Celia Amsterdam and Super Lyan are only as good as the people it employs, that is why we picked you. You are outgoing and you love to meet new people. You are passionate, focused and driven about making every guest’s experience ‘ridiculously personal’, making their visit unforgettable, in all the right ways.

You will be working with a friendly, motivated team and will work together to develop our full potential and ensure we all provide genuine heartfelt care to our Celia guests.


WHAT WILL YOU ACTUALLY BE DOING?
Regarding the role, as the job title Assistant Front Office Manager says really, you are responsible for providing the most unique experience in the area, leading an energetic team of hospitality enthusiasts. Together with the Front Office Manager, you are responsible for optimizing the Kimpton service. It is a physical role and although there are the usual meetings, briefings and of course emails to check, you will be on your feet most of the day out and about chatting with your guests and your team, so fitness will be key for you. Let us assist you with a list of responsibilities:
 
  • Train and support the Front Office Supervisors and Employees to ensure operation runs smoothly
  • Enhance the guest experience, coming up with initiatives to provide an even better service
  • Assist in employee management: recruitment, on-boarding, training and development
  • Handle guest feedback (both negative and positive)
  • Assist in budgeting and health & safety regulations
  • Responsibility for Front Office in absence of the Front Office Manager
  • And last but not least; support with check-in, check-out, lobby service and connecting with guests

WE ARE LOOKING FOR A SUPER STAR ASSISTANT FRONT OFFICE MANAGER
  • Who is motivated and motivates our Front Office team
  • With an outgoing personality who likes to interact with guests
  • That enjoys working flexible shifts throughout the week and weekend
  • That has experience in leading a team (preferably in a Front Office role)
  • Loves to plan and works structured
  • Always looking for ways to improve service
  • Knows how to communicate clearly in English
 
WHAT'S IN IT FOR YOU?
  • An energetic, fun & kind team
  • Starting with a fixed-term contract for one year
  • 50% discount in restaurants & bars at 10 partner hotels in the city
  • IHG Employee rate in over 5500 hotels
  • Experience Stay at Kimpton De Witt as part of our introduction program
  • Multi-skilled personal development opportunities
  • Shoe, clothing & travel allowance
  • Employee discount at Health Club Jordaan & De Nieuwe Yogaschool
  • And much more…

Bedrijfscontactgegevens

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