Front Office Supervisor

Algemene informatie

Front Office Supervisor
Are you ready to take your hotel career to the next level at our 5 star luxury hotel? Do you know what it takes to ensure that your front desk team operates on the highest level of service in Amsterdam? Then keep reading to find out more about this career opportunity at the Conservatorium hotel in Amsterdam!

What can you expect?

• A starting salary between €2288 - €2428 (full time and dependent on experience) and appropriate employment conditions, travel allowance based on your commute and a uniform that is cared for at work;
• An encouraging incentive programme – earn a bonus through up- and cross-sales;
• Amsterdam F&B Discount Card – 50% discount in restaurants at other high-end hotels in Amsterdam;
• Discounted Health Insurance – get reduced rates on our collective health;
• Company Fitness – discounted rates on sport subscription with ‘BedrijfsFitness Nederland’;
• Weekly Colleague Workout – hosted by our personal trainers;
• In-house Experiences – once-a-year complimentary stay in our hotels to both truly enjoy and learn about our guest experience;
• Discounted rates on the properties of The Set Collection – Amsterdam, Paris, London and Israel.

What are you going to do?
As our new Front Office Supervisor, you will supervise and develop our team during their shift, as well as handling general administrative duties belonging to the Front Office. Under your supervision the team of receptionists strives for the highest level of service and ensures the correct cooperation with departments of our hotel. In addition, you personally welcome our esteemed guests, and together with your managers and colleagues in Guest Relations you serve as a central point of contact in the guest journey. You will report to the Front Office Manager and work together with our other Front Office Supervisors.
 
What will your 5 star luxury working environment look like?
The different aspects of the Front Office department in the Conservatorium hotel are mostly located in our grand atrium. The Front Office is at the very centre of our hotel. This is where our guests check in and out of their room, ask hotel-related questions or seek advice about the city. With a team of experienced and passionate professionals that understand what is required to work in this 5 star luxury hotel, we make sure that all services run seamlessly. The Front Office operates 24/7, so please make sure that when you apply, you are able to work all available shifts.
 
The Conservatorium hotel is a 5 star luxury hotel in Amsterdam and has been selected as one of the best 25 luxury hotels of Europe over the past five years. We are one of the four founding members of The Set Collection. A carefully curated luxury hotel collection, comprising of some of the world’s most exceptional, likeminded, independent hotels and resorts worldwide.

Who are you?
Our new colleague is a friendly and curious colleague, who is accurate and is able to inspire others. Furthermore, you have:

• At least 2 years of supervisor experience in a luxury hotel;
• Perfect verbal and written language skills in both Dutch and English (a third language is preferable);
• Expert knowledge of Opera software;
• A strong sense of responsibility and dedication to both your team and the guests.

Are we your next destination?
Please contact the Human Resource department via +31 (0)20-570 0000 or send your CV and motivation letter to: recruitment@conservatoriumhotel.com.
 
Due to the abundance of applications, we receive for our career opportunities we will only reply to candidates that fit the job profile. When applying with us please make sure that you are eligible to work in the Netherlands, have secured housing in Amsterdam and have the right experience and motivation. According to GDPR regulations, we will not save your personal details without your approval.

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