Hotel Vacature: Receptionist(e) Front Office

Rooms Division Management Trainee


  • Hotel vacatures van: Pulitzer Amsterdam
  • Standplaats: Prinsengracht 315-331, 1016 GZ Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 127
  • Dienstverband: Stage
  • Functie categorie: Receptionist(e) Front Office
  • Referentie nr: 45025
  • Geplaatst op: 18-08-2023

Algemene informatie

At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 225 unique guest rooms, the timeless Pulitzer’s Bar, café Pulitzer Garden and the modern-Dutch restaurant Jansz., all with stories we can’t help but share.

The beating heart of Pulitzer Amsterdam is its team: motivated, passionate and genuine people with service in their veins. We are social and charming by nature, creating everlasting memories for our guests.

Are your favourite departments in a hotel Front Office and Housekeeping? Do you have the talent to do several things at once and are you ready for a challenging internship? Then we are looking for you as our new Rooms Division Management Trainee!

What exactly will you do?
As Rooms Division Management Trainee, we will prepare you for a management position within Rooms Division. During this versatile traineeship, you will be part of the Front Office and Housekeeping team and we will teach you to be responsible for FO and Housekeeping services.
 During your internship, we will guide you in the various tasks and responsibilities and teach you the tricks of the trade. During the first months, you will develop the basic skills listed below. In addition, you will carry out more and more tasks and responsibilities independently. Our goal is to guide and train you so that you will eventually be able to take full responsibility for a department.

What can you expect as Rooms Division Management Trainee?
  • Welcoming and checking in guests
  • Providing general and tourist information
  • Providing service during the stay
  • Checking out guests
  • Answering the telephone
  • Performing administrative skills
  • Handling complaints
  • Assisting the Front Office Operations Leads
  • Picking up strategic projects
  • Create and ensure guest satisfaction
  • Prevent, redress and deal with queries/complaints/problems
  • Liaise with Housekeeping staff and assist colleagues in case of questions, requests or complaints

Who are you?
  • Looking for a management internship for 6 to 10 months
  • You are following a Hotel School course
  • Good social and communication skills in English and Dutch
  • A storyteller with a passion for service
  • Flexible
  • Open to feedback
  • Stress-resistant
  • Accurate in your work
  • A real team player
  • Assertive

€600,- per month based on the 38 hour contract.

What’s in it for you?
  • Experience Stay at Pulitzer Amsterdam as part of our introduction program
  • 5 complimentary nights per year at Lore Group hotels
  • Employee and Friends & Family discount rates at Lore Group hotels
  • 50% discount in restaurants & bars at 16 partner hotels in the city
  • Unlimited appointments per year with a psychologist or coach via OpenUp
  • Staff events
  • Prepared meals in the canteen
  • Discount on Health Insurances
  • Clothing allowance (if applicable)
  • Shoe allowance
  • Travel allowance


  • Hotel vacatures van: Pulitzer Amsterdam
  • Contact persoon / afdeling: Jeroen Born
  • Adres: Prinsengracht 315-331
    1016 GZ Amsterdam, Noord-Holland
  • Telefoonnummer: +31(0)20-5235235
  • Website:
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