Hotel Vacature: Receptionist(e) Front Office

Front Office Team Leader

Samenvatting

  • Hotel vacatures van: art'otel amsterdam
  • Standplaats: Prins Hendrikkade, 1012 TM Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 127
  • Dienstverband: Fulltime baan
  • Functie categorie: Receptionist(e) Front Office
  • Referentie nr: 8787
  • Geplaatst op: 28-11-2019

Algemene informatie

Front Office Team Leader
We are looking for an enthusiastic, artsy and spontaneous Front Office Team Leader
 to join our quirky Front Office Team in a unique concept in one of Amsterdam’s most coolest hotels and prominent locations: art’otel amsterdam
What you’ll do:

  • Assisting the Front Office Manager and Assistant Front Office Manager in analyzing the departmental performance;
  • Responsible for the training and development of Front Office team members, including on the job coaching, organising trainings, creating training programmes and providing feedback;
  • Taking care of an informal, creative and neat check-in/check-out procedure with the Front Office team, via interactive approach of guests;
  • Monitoring customer accounts and verifying the accuracy of registration information;
  • Arranging fulfilment of customer services by working with the Concierge team, Housekeeping and Reservations;
  • Overseeing that the guest service is according to the art’otel context by creating an environment where everyone in the team is focused on ‘connecting’ with our guests.
What you can expect from us:
We offer a competitive salary, benefits and perks!
Starting salary depends on age and experience. Based on a 38 hour working week you’ll get:
  • From the age of 21 and above you can earn from € 2.105,91 up to € 2.590,02 gross per month.
  • Under the age of 21 a different starting salary will be applicable.
Other benefits include:
  • Flexibility in your hours of work
  • Meals on duty
  • Company benefits, such as quarterly allowance, online employee discount shop
  • Travel allowance      
  • Learning & Development opportunities  
  • Company discount via the collective health insurance
  • An “Inspiring Stay” in your hotel so you’ll get to experience what it feels like to be a guest in our hotels.
  • 50% employee discount on PPHE bars & restaurants, when off duty 
  • Employee and Friends & Family rates available in all Park Plaza and Radisson Hotel Group hotels worldwide!
Who we’re looking for:
  • Energy, enthusiasm, creativity and an entrepreneurial spirit;
  • A grasp of business and public relations;
  • A background with front office, night or duty functions;
  • Experience in a Front Office Supervisor/Team Leader position;
  • A passion for art, culture and lifestyle;
  • Knowledge of Property Management Systems (preferably Opera).

Energy, enthusiasm and creativity art’otel amsterdam is standing as the flagship of the revitalised art’otel brand, and will set the standards for all art’otels around the world. art’otel amsterdam is a sophisticated part of Amsterdam’s lifestyle scene and offers something without parallel anywhere in the world.
art’otel. Live it. Love it.
 

Bedrijfscontactgegevens

  • Hotel vacatures van: art'otel amsterdam
  • Contact persoon / afdeling: Christina Bechay
  • Adres: Prins Hendrikkade
    1012 TM Amsterdam, Noord-Holland
  • Telefoonnummer: 020-7197200
  • Website: http://www.artotels.com/
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