Hotel Vacature: Receptionist(e) Front Office

Front Office Trainee

Samenvatting

  • Hotel vacatures van: Park Plaza Eindhoven
  • Standplaats: Geldropseweg 17, 5611 SC Eindhoven, Noord-Brabant
  • Totaal aantal medewerkers: 24
  • Dienstverband: Stage
  • Functie categorie: Receptionist(e) Front Office
  • Referentie nr: 35254
  • Geplaatst op: 30-04-2021

Algemene informatie

Are you looking for an exciting internship? Do you enjoy creating unforgettable moments for others? Because we enjoy watching, our passionate people grow and inspire!
 
Working at Park Plaza 

Authenticity is at the heart of Park Plaza. We pride ourselves on creating hotels that are at one with their surroundings, giving our guests the chance to live, eat and explore like the locals do.
 
Our people are just as unique. They go out of their way to connect with our guests and make them feel at home. If you can bring your passion and personality to work, you could be part of this vibrant team.
 
Join us as a member of our front-of-house team and you will be more than just the friendly face of Park Plaza. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
 
Your responsibility
  • You will provide a warm welcome and smooth arrival and departure experience for our guests. We want you to offer a genuinely personalised service while taking care of tasks like allocating room keys, assisting with luggage handling, explaining hotel facilities, settling payment and acting on guests’ requests.
  • To add the extra Park Plaza touch, you will also build up knowledge of the local area, its amenities, and tourist attractions. To our guests, you will be a trusted guide for making the most of their stay.
  • You will be empowered to personalise guest stays and upsell hotel facilities and rewards programmes. You can also make an impact through contributing to wider hotel initiatives and proactively identifying improved ways of working. 
What we are looking for
  • You are proactive: you actively look to solve guests’ issues, provide advice and give recommendations. You also look for ways to improve our Front of House services.
  • You engage positively: you are friendly, calm and constructive in every situation, displaying a passion for hospitality and great customer service.
  • You are flexible: you listen, and adapt, to the needs of guests and team members. You like to stretch yourself through new challenges and different ways of working.
  • You are a creator: you strive to deliver an individualised service that creates a brilliant first impression from the moment our guests enter the hotel and will exceed their expectations throughout their stay.
  • You are a team worker: you build good relationships with the Front of House team members and other departments. You are a good communicator and enjoy joining in efforts to achieve common goals.
  • You share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care.
Why join us?
 
It is not enough to have stylish venues in great locations. What really sets us apart is our commitment to customer service excellence. Wherever you are in our organisation, we will encourage you to maintain these standards and improve as a hospitality professional.
 
We are ready to invest in you and your future. We offer a competitive rewards package, award-winning training, a supportive team environment and real opportunities to learn, grow and develop a rewarding career.
 
Find out more & apply
 
If you want to find out more about us, please visit www.jobs.pphe.com. To apply, please click the Apply button now. 
 
From everyday uplifting moments to unforgettable achievements, and everything in between, we are there every step of the way.
 
Park Plaza. Be part of it. 

Bedrijfscontactgegevens

  • Hotel vacatures van: Park Plaza Eindhoven
  • Contact persoon / afdeling: Verena Hopf
  • Adres: Geldropseweg 17
    5611 SC Eindhoven, Noord-Brabant
  • Telefoonnummer: +31 6 51 49 72 08
  • Website: http://jobs.pphe.com
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