Hotel Vacature: Reserveringen

Reservations Executive

Samenvatting

  • Hotel vacatures van: Pestana Amsterdam Riverside
  • Standplaats: Amsteldijk 67, 1074 HZ Amsterdam , Noord-Holland
  • Totaal aantal medewerkers: 30
  • Dienstverband: Fulltime baan
  • Functie categorie: Reserveringen , Sales en marketing, banquet sales
  • Referentie nr: 37438
  • Geplaatst op: 08-10-2021

Algemene informatie

Reservations Executive
Bringing Pestana Amsterdam Riverside to the next level? Not afraid of hardworking and having a passion for hospitality? Then we are looking for you!    
 
Rising above the most vibrant and exciting part of town, De Pijp, Pestana Amsterdam Riverside is a contemporary 5-star hotel in the heart of Amsterdam. Located in the former Town Hall and Archive of the Amstel Community, a true National Monument. Pestana Amsterdam Riverside is part of the Pestana Hotel Group, the largest Portuguese hotel chain with hotels all over the world.
 
We are looking for a result-oriented reservations executive to be part of our team in Amsterdam. You will be the first point of contact for our guests.  As a reservations executive you are responsible for the individual room reservations and at the same time supporting the sales department.  

What we expect from you?
If you are not familiar with the role already, please find below a summary of your main responsibilities:
  • A ‘can do’ mentality
  • Process all reservations requests, changes and cancellations received by phone, mail, internally and through corporate reservations center or travel agencies
  • Answer telephone calls using the correct salutations and telephone etiquettes
  • Access guest history records to best service guests; maintain accurate information in guest history files
  • Optimalization of occupancy and rates together with revenue
  • Presents and proposes to the guest the group and/or brand's loyalty program; adapts his/her arguments according to the guest
  • Performs the confirmation of the reservation
  • Takes care of its written exchanges
Reservations executive requirements:
  • Experience in Reservations or Front Office department as trainee or employee
  • Strong communication skills
  • Commitment to delivering a high level of service
  • Knowledge of the Opera system is an advantage
  • Fluency in Dutch and English. Any other language is an advantage
     
What do we offer you?
  • Full-time employment
  • Salary in according to Horeca CAO scale 5
  • A dynamic, fun and international work environment
  • Special employee discount rates for Pestana hotels worldwide
  • International training and growth opportunities
  • Access to the hotel gym
  • Provided staff meals
  • Learning and development opportunities through our online courses.
  • In-House experience
     
Hi new colleague!
Nice to meet you already. My name is Barbara, HR Assistant for the Pestana Amsterdam Riverside hotel. A unique and contemporary hotel where we are looking for you. Congratulations, you have reached the end of this vacancy!
Still enthusiastic after reading all of this. Want to become part of our team? Then I would like to invite you to be creative and share your motivation and CV to hr.amsterdam@pestana.com.

Bedrijfscontactgegevens

Bekijk locatie op kaart

Adverteren

U kunt adverteren op deze website, neem hiervoor contact met ons op via info@xs2jobs.nl of klik op werkgevers

Volg ons

Blijf via de sociale media op de hoogte