Hotel Vacature: Reserveringen

Reservations Agent

Samenvatting

  • Hotel vacatures van: Kimpton De Witt Hotel
  • Standplaats: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 150
  • Dienstverband: Fulltime baan
  • Functie categorie: Reserveringen
  • Referentie nr: 26644
  • Geplaatst op: 30-09-2019

Algemene informatie

Are you passionate, focused and excited about preparing a stay of a guest and are you super personal over the phone? Then Kimpton De Witt Hotel is looking for you as their new
Reservations Agent.

WHAT WILL YOU ACTUALLY BE DOING

Regarding the role, it’s as the job title says really, you are responsible for the reservations within the hotel.
  • You will be in touch with guests on a daily basis to prepare their upcoming stay at Kimpton De Witt.
  • You provide a welcoming and inspiring service to your guests and make sure you exceed your  guests’ expectations by being knowledgeable about everything in the hotel
  • You will be making sure all reservations are put in and captured accurately in the system
  • With your friendly and authentic approach you let your guests feel like they are part of the local community
  • You work closely together with your colleagues of the Concierge, Guest Service Centre and Front Office teams to make sure everything is perfect so we can surprise guests with unexpected and personalized moments.

 
Yes, we have standards and procedures, but it’s down to you to make your guests’ stay special and memorable.

WE LOOK FOR A SUPER STAR

  • With a degree in Hospitality
  • With experience in the reservations, Front Office or any related department
  • That speaks and writes fluently Dutch and English
  • Who can prioritize multiple tasks easily and excels in their communication
  • That gives ridiculous personal service over the phone and email
  • Experience in Opera would be an advantage

 
Sounds familiar? It should do – it’s you!
 
WHAT'S IN IT FOR YOU?

  • Fun, kind and motivated colleagues
  • IHG Employee rate in over 5500 hotels + F&B Discount Card Amsterdam
  • Lots of attention to personal development and training
  • Competitive salary
  • Multiple staff events throughout the year
  • And much more!

 
 

Bedrijfscontactgegevens

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