Hotel Vacature: Reserveringen

Reservations Agent


  • Hotel vacatures van: Kimpton De Witt Hotel
  • Standplaats: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 150
  • Dienstverband: Fulltime baan
  • Functie categorie: Reserveringen
  • Referentie nr: 26644
  • Geplaatst op: 27-05-2019

Algemene informatie

Our mission is to be the best loved Boutique Hotel & Restaurant Company, so regardless of position, we look for individuals to join our family who are passionate about providing genuine heartfelt care to our guests, colleagues, owners and communities.

For the cluster of Crowne Plaza Amsterdam - South, Kimpton De Witt Hotel and QO Amsterdam we are looking for a Reservations Agent.

As Reservations Agent you will be part of our Cluster Reservations team, working for the Crowne Plaza Amsterdam South, Kimpton the Witt Amsterdam and QO Amsterdam. Our Reservations office is situated in the centre of Amsterdam. You will be making sure all reservations are sold and captured accurately. You provide a welcoming, inspiring and professional service to all guests and make sure we exceed our guests’ expectations by being knowledgeable about everything in the hotel. With your friendly and authentic approach you let them feel like they are part of the local community and you will make sure the guest details are recorded accurately in the guest profiles. You work closely together with your colleagues in Concierge, Guest Service Centre and Front Office teams to make sure everything is perfect to surprise guests with unexpected and personalized moments.

We are a big part of the community and we need to ensure we support it. Your passion and drive will lead your team to deliver on a much better environment and ways of working, as well as getting involved and out and about with the neighbours as part of community projects. You need to work with your team and your neighbours to develop and deliver on these projects.

College or Bachelor’s degree in Hotel Management. Experience in a reservations department, Front Office or other related discipline. Experience with Opera and IHG systems is an advantage. It is your passion to create unique and personalized experiences, you can set priorities and you have excellent communicative skills. Speaks and writes fluent Dutch and English, another language is always a plus.

- IHG employee rate in over 5500 hotels
- Lots of attention to personal development and training
- Fun, kind and motivated colleagues
- Multiple staff events throughout the year
- And much more!

Call us on 020-5211746 or send an e-mail to


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