Hotel Vacature: Reserveringen

Reservations agent


  • Hotel vacatures van: QO Amsterdam
  • Standplaats: Amstelvlietstraat 4, 1096 GG Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 127
  • Dienstverband: Fulltime baan
  • Functie categorie: Reserveringen , Receptionist(e) Front Office
  • Referentie nr: 26835
  • Geplaatst op: 10-02-2020

Algemene informatie

Reservations Agent

QO Amsterdam is a combination of sustainability and luxury, the future of hospitality. We pioneer our way forward and inspire our guests and colleagues in a new way so everybody experiences a different kind of energy. That’s what we believe in. How we do this? We’ve integrated a unique element in every aspect of our guests’ experience, to accommodate an energetic stay. With 288 rooms and suites to sell, you will be the start of the guest journey.

What will you be doing? 

You make sure all reservations are sold and captured accurately. You provide a welcoming, inspiring and professional service to all guests and make sure we exceed our guests’ expectations by being knowledgeable about everything in the hotel. With your friendly and authentic approach you let our guests feel like they are part of the local community and you will make sure the guest details are recorded accurately in the guest profiles. You work closely together with your colleagues in Concierge, Guest Service Centre and Front Office teams to make sure everything is perfect to surprise guests with unexpected and personalized moments.

Who are we looking for?

You have working/internship experience in a reservations department, Front Office or other related discipline. Experience with Opera and IHG systems is an advantage but no must. It is your passion to create unique and personalized experiences, you can set priorities and you have excellent communicative skills. Speaks and writes fluent English, preferably Dutch and another language is always a plus.

What do we do in return to you?

You will be part of an amazing young and ambitious team. Together with you, we will create a personal development plan. We offer many development possibilities, of the job and on the job. As being part of InterContinental Hotels Group, growing opportunities are available within our own brands and in other hotels worldwide.

Do you like to travel around the world? We do offer a wide portfolio of hotels, where you can enjoy a discount on rooms and F&B. We also know that it is important to show your friends and family your working place, that is why we offer a friends and family discount throughout the hotel.

To have a great start at the beginning of you Colleague journey we start with 2 days of a complete brand immersion. The 2 days are including an overnight stay, breakfast, lunch a drink in Juniper & Kin. This way you immediately enjoy our guest experience and the impact of your responsibilities.

QO Amsterdam offers many more other benefits like a day off on or around your birthday. We will tell you all about the benefits, in our first meeting.


Join us! Send your CV and motivational letter to Or send us a Whatsapp message with your motivational letter and CV to +31 (0) 657859629.


  • Hotel vacatures van: QO Amsterdam
  • Contact persoon / afdeling: Jennifer Kluft
  • Adres: Amstelvlietstraat 4
    1096 GG Amsterdam, Noord-Holland
  • Telefoonnummer: +31 (0)20 2205 650
  • Website:
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