Hotel Vacature: Reserveringen

Reservations Coordinator (GERMAN) | FT

Samenvatting

  • Hotel vacatures van: Europe Hotels Private Collection B.V.
  • Standplaats: Nieuwezijds Voorburgwal 271, 1012 RL Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 75
  • Dienstverband: Fulltime baan
  • Functie categorie: Reserveringen
  • Referentie nr: 30100
  • Geplaatst op: 11-07-2019

Algemene informatie

JOB DESCRIPTION

As Reservations Coordinator you are responsible for processing and booking individual reservations for all our amazing hotels, but with a focus on the hotels located in Germany and Austria. You know perfectly how to respond to the wishes of our guests and even exceed them. In addition, you use all your sales skills to achieve the highest possible up and cross sell and to get as many bookings as possible confirmed. You will be working from our Headquarters located in vibrant Amsterdam. What else comes with it?
-Encourage guests for our hotels
-Making a fantastic stay possible
-Processing incoming e-mails and telephone
-Financially related tasks such as preparing pro forma, handling of commission, etc.
-Following up on daily tasks such as checking arrivals, following up on activities, etc.
-You work closely with the Front Offices of the various hotels to boost revenues and customer satisfaction 

PERSONAL PROFILE

You are a real team player with a positive mind set and you are flexible. You do not avoid challenges, but you proactively look for solutions. You have great communication skills to keep our customer service level up to par.
 
JOB REQUIREMENTS
  • MBO level (Ausbildung zur Hotelfachfrau/ Ausbildung zum Hotelfachmann);
  • Relevant work experience within Reservations or the Front Office is an advantage;
  • You are super commercial;
  • Native German and English needs to be spoken and written fluently;
  • Passion for the hospitality;
  • Excellent social and communication skills;
  • Knowledge of Property Management System is an advantage, preferably Opera;
  • An eye for detail. 
EHPC offers excellent primary- and secondary working conditions (market conformity) training- and development programs, collectivity discount on health insurance, business fitness and employee discounts in the Netherlands and abroad.

Europe Hotels Private Collection (EHPC) is an independent hotel company based in Amsterdam and founded by entrepreneur Liran Wizman. EHPC has been transforming the boutique hospitality scene across Europe by creating locally inspired concepts and brands in dynamic locations, bringing an artful touch and fresh energy to the neighbourhoods in which they operate. EHPC manages a portfolio of individually designed hotels including the contemporary design-led lifestyle brand Sir hotels with hotels in Amsterdam, Berlin, Hamburg, Ibiza and Barcelona (soon), the Park Hotel in Amsterdam, the Park Hotel in The Hague, as well as Max Brown Hotels in Amsterdam, Berlin, Düsseldorf and Vienna (soon). Additionally, the EHPC collection includes a concept store, X BANK and handles asset management for W Amsterdam by Marriott International.

Interested?

We’re glad. Click "Direct Solliciteren" below to send us your application. If you have any questions, feel free to contact me: hermalina.tupamahu@ehpc.com / +31 (0)6 830 416 03

Acquisition for this vacancy is not appreciated.

Bedrijfscontactgegevens

  • Hotel vacatures van: Europe Hotels Private Collection B.V.
  • Contact persoon / afdeling: HR Recruitment
  • Adres: Nieuwezijds Voorburgwal 271
    1012 RL Amsterdam, Noord-Holland
  • Telefoonnummer: 020-7107294
  • Website: http://www.ehpc.com
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