Hotel vacature: Reserveringen

Stagiair(e) / Trainee Cluster Individual Reservations - as per December 2016

Hotel vacature van: Hilton Amsterdam
Locatie: 1077 BG Amsterdam, Noord-Holland
Type horeca bedrijf: Hotel
Dienstverband: Stage
Referentie nr.: 2718
Geplaatst op: 21-09-2016

Algemene informatie

Start your five-star career at Hilton Amsterdam!

Hilton Amsterdam is a 5 star property with 271 hotel rooms and 21 meeting & conference rooms at a unique location. The hotel offers a wide range of Food & Beverage facilities: the award winning Roberto’s Restaurant, the popular Half Moon Lounge, the Italian café Issimo, the Pavilion and River Dining. Room service is available 24 hours a day for guests who wish to relax in private.

With our Team Members we have one target to achieve together: To exceed our guest expectations and to improve our outstanding service and high quality product on a daily basis. Creative, innovative, a great charisma… Hilton Amsterdam! Is this also your goal? Don’t hesitate and join the Hilton family today!

Job Description

For our Business Development Department we are currently looking for a motivated and enthusiastic Cluster Individual Reservations trainee for six Dutch cluster hotels. Within this internship you will support the team with the following tasks:

- Provide an excellent service according to the Hilton standards and ensure guest satisfaction
- Acceptance and confirmation of reservations by e-mail, telephone or fax
- Updating reservations via the CRS system
- Excellent knowledge and correct use of the various hotel rates
- Correct handling of reservations documents
- Ensure and maintain a high level of service according to the Hilton standards
- Adhere to the company credit policies and procedures
- Ensure quality checks on the current reservation system
- Set up and maintain an efficient filing system


Required skills and competences

- Hospitable attitude and service-oriented
- Excellent communication skills
- Passion for the hospitality industry
- Fluent in Dutch and English
- Looking for an internship of at least 5 months

Do you recognize yourself in this description? Send your resume and motivation letter to us!

Overige informatie

Secondary benefits

- Personal training and development program
- Modern Team Member Restaurant with breakfast, lunch and diner
- Employee discount on hotel rooms at Hilton International hotels
- Employee discount of 50% on Food & Beverage at Hilton International hotels
- Internal transfer and promotion possibilities

Bedrijfscontact gegevens

Bedrijf: Hilton Amsterdam
Contact persoon/ afdeling: Iris Elsinga
Adres: Apollolaan 138
1077 BG Amsterdam, Noord-Holland
Telefoon: +31 (0)20 710 6047

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Stuur je brief met C.V. naar:
'Hilton Amsterdam'
t.a.v. Iris Elsinga
Apollolaan 138, 1077 BG Amsterdam, Noord-Holland

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Telefoon: +31 (0)20 710 6047