Hotel Vacature: Sales en marketing, banquet sales

Events Trainee

Samenvatting

  • Hotel vacatures van: Sheraton Amsterdam Airport Hotel & Conference Center
  • Standplaats: Schiphol Boulevard 101, 1118 BG Schiphol, Noord-Holland
  • Totaal aantal medewerkers: 230
  • Dienstverband: Stage
  • Functie categorie: Sales en marketing, banquet sales
  • Referentie nr: 16151
  • Geplaatst op: 05-09-2019

Algemene informatie

Events Trainee Sheraton Amsterdam Airport Hotel

Working within a great events team, this position has the responsibility for handling and managing groups and events for the Sheraton Amsterdam Airport Hotel & Conference Center from the enquiry stage to the execution. In order to optimize revenue & utilization of meeting space and guest satisfaction, working to ensure, at a minimum, delivery of budgeted revenues. The Events Trainee will be part of a team of 1 Supervisor, 4 Events Specialists, 2 Events Trainees and an Events Manager. 

If you are looking for an all-round internship with the possibility to get experience in managing your own groups and events, reaching budgets and optimizing revenues this is the right position for you.

This internship is available as from February 2020!

Responsibilities

· Pro-actively analyse and follow up on business leads. Involve the Sales Specialists when needed to convert leads.

· Work in accordance with budget guidelines, ensuring minimum numbers and pricing guidelines when quoting for business, however taking in account when flexibility is needed to ‘close the business’.

· Solicit new and existing meeting accounts to meet/exceed revenue goals.  This will consist of telephone solicitation, site inspections, and written communication and file maintenance (in house sales).

· Ensure site inspections are conducted in a methodical fashion adhering to the core standards of the department. Make use of branded site inspection (Power of the Site Inspection) when applicable.

· Have a good knowledge of all prospect, tentative and definite business blocks on the books and give a weekly update of all blocks including pick up to the Events Supervisor and Events Manager.

· Contact clients in order to discuss all meeting / accommodation details and actively up sell to maximize revenues.

· Reconfirm all details to the client and get approval in writing for the additional items / rooms ordered.

· Ensure payment (payment by pro forma or credit facilities) is in order before the group arrival.

· Enter rooming list, routing, payment details and specifics in Opera.

· Prepare event orders, VIP sheets and group files with all information required for the operational departments.

· Meet the client upon arrival for groups over 12 people together with the StarMeeting Concierge to go through the details of the event and to make a daily appointment to check the invoice. Meet the client during their stay to ensure that the client is satisfied with the service given.

· Ensure accurate invoice is send within 24 hours after the applicable event.

 

Competencies

· HBO

· Significant experience with Microsoft Office

· Requires skills to sell

· Ability to display cultural sensitivity

· Excellent knowledge of Dutch and English language

· Must demonstrate well developed interpersonal style to accomplish goals and an ability to creatively and continuously improve methods of Customer Service and internal Operations.

· Open, honest, loyal and consistent.

 
Training 
We offer a wide variety of trainings. This gives you the possibility to develop yourself on a technical level and invest in a possible future career at our company. When you are curious about other departments you can apply for a cross training. Besides the on the job training, the following training will be offered: Next Generation Service Culture Training; this is an interactive and educational training consisting out of botch classroom sessions as online modules. During these sessions you learn everything about Marriott as a hotel chain and in particular Sheraton as one of its 30 brands.

Benefits
During this internship you will receive a placement allowance including a clothing allowance. You can also make use of the canteen meals for free. Furthermore, Marriott offers a great variety of trainings and strives, in collaboration with you, to make your internship the very best! Another present is the possibility to stay on a discounted rate in our 7000+ hotels worldwide. Besides that you will receive a discount on the F&B departments in the hotels as well!

Bedrijfscontactgegevens

  • Hotel vacatures van: Sheraton Amsterdam Airport Hotel & Conference Center
  • Contact persoon / afdeling: Human Resources
  • Adres: Schiphol Boulevard 101
    1118 BG Schiphol, Noord-Holland
  • Telefoonnummer: 0203164300
  • Website: http://www.sheraton.nl
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