Hotel vacature: Receptionist(e) Front Office, Telefonisten

Guest Services Agent PT

Hotel vacature van: Renaissance Amsterdam Hotel
Locatie: 1012 SZ Amsterdam, Noord-Holland
Type horeca bedrijf: Hotel
Dienstverband: Fulltime baan
Referentie nr.: 10353
Geplaatst op: 02-01-2017

Algemene informatie

LIVE TO DISCOVER, WORK TO INSPIRE
 
Do you want to be the one responsible for answering all questions of our guests when they call to our hotel?
Do you like to provide our guests with an inspirational stay with unique discoveries they will always remember?
 
We are looking for a Guest Service Agent PT!

Profiel

What are my responsibilities?
As Guest Service Agent you are part of the Front Office team. You…
  • Are responsible for the correct handling and answering of all incoming phone calls, both internal and external.
  • Take In-Room-Dining (room service) orders.
  • Always provide our guests with information or help with any other issues.
  • Will send the orders and requests to the right departments and follow-up with the guests.
  • Will make sure our VIP guests are known and all information about these guests is registered and sent out to the whole hotel.
  • Are responsible for the Business Centre, where our guests can make use of computers, fax and printer.
  • Are responsible for providing our guests with an inspirational stay with unique discoveries they will always remember.

    What are we looking for?
    We are looking for an ambassador who would love to assist our guests in person and via telephone. You want to make sure our guests will have a wonderful and inspirational stay in our hotel. Is this exactly what you want to do and are you hospitable? We’re looking for someone like you!
     
    To be eligible for this position you…
  • Live Life to Discover!
  • Have excellent communication skills in English and Dutch.
  • Have a passion for hospitality.
  • Are able to work in the morning, evening and weekend, which makes your job even more diverse.

    What benefits will I receive?
    The Renaissance Amsterdam hotel is part of Marriott International and offers a competitive salary and a wide package of benefits.  Each year you will have a performance appraisal. Dependent on your performance you are able to get a salary increase or a one-time bonus. In addition we offer you…
  • A flexible contract which you can combine with for example your study or other obligations.
  • Personal coaching to support you in your day-to-day job and lots of development and training opportunities.
  • Special Associate Rate discount available for Marriott products worldwide.
  • A uniform which will be dry-cleaned by the hotel.
  • A TakeCare program, which means you can apply for a gym against a discounted rate, sport in our own health club, follow dancing classes against a discounted rate and enjoy chair massages or manicure/pedicure treatments.
  • A collective health insurance which gives you discounts on insurances. 
  • Career possibilities within Marriott International.
    As part of our culture we celebrate recognition and organize many social activities, such as our Associates Appreciation Week, yearly Staff party and Team outing.
 
Marriott is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

 

 

Bedrijfscontact gegevens

Bedrijf: Renaissance Amsterdam Hotel
Contact persoon/ afdeling: Anouk den Otter
Adres: Kattengat 1
1012 SZ Amsterdam, Noord-Holland
Telefoon: 020 551 2068
Website: www.renaissanceamsterdam.com

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'Renaissance Amsterdam Hotel'
t.a.v. Anouk den Otter
Kattengat 1, 1012 SZ Amsterdam, Noord-Holland

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Telefoon: 020 551 2068